FAQ

How do I become a Fort trader?

All you need to do to become a Fort trader is open your live trading account.

Which account type is suitable for me?

You can compare the different account types here. Alternatively, you can click here to check out our VIP Exclusives.

Where can I download the Fort trading platforms?

You can gain access to both our Metatrader 4 (MT4) platform and our MT4 Derivatives platform through our download center.

How do I install the Metatrader 4 (MT4) platform?

We have a comprehensive user guide that will walk you through the entire installation process from download to setup.

What currencies can I deposit?

Fort only accepts deposits in USD. You may choose to wire funds in any currency you prefer but the funds will be converted by your bank into USD before being remitted into your Fort trading account.

Can I use my credit card to deposit funds into my account?

Yes. Fort accepts Mastercard and VISA, amongst other deposit methods which you may find here.

Are my funds secure?

Yes. As required by our regulatory authority, all of our clients’ funds are held in segregated accounts.

What is the StopOut Level?

The stopout level will be issued when your balance equity has reached to a level of 100% of the required margin, where your trading positions will be closed forcibly (one by one starting from the least profitable and until the minimum margin requirement is met). This is to prevent you from getting over-exposed and going into negative equity.

I’m new to forex trading. Where can I start?

You can visit our Knowledge Hub and Trader’s Academy to learn everything you need to know about forex and forex trading.

I have more questions. Is there someone I can talk to?

We have a 24 hour Livechat service for all our clients every day of the business week. You can contact us directly here.